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How ... ?
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Q
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How do I go about changing the lock to my suite door? |
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A |
All the suite door
keys are on one master key. The master key system allows the corporation
to gain entry in case of an emergency or for necessary pre-announced
repairs.
Residents are not
permitted to change the suite door lock without authorization from the
Property Management Office.
The Property
Manager will provide the contact information for a recommended
locksmith.
Safety
chain/double locks, etc. may not be attached to suite entry doors
without consent from the Board of Directors.
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Q |
How do I report a safety
or rules violation incident? |
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A |
Call your
building Concierge and describe your concern, immediately. Preferably,
use the Concierge Stations in the various parts of the Recreation Centre
and Garage.
Waiting
until the next day, makes it much more difficult to take corrective
action.
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Q |
How do I arrange for a real estate agent to have access to my
suite when I am away? |
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A |
By
prior-arrangement with the Concierge, you may authorize designated
real estate agent(s) to leave a lock box in the stairwell at your
floor in which the agent(s) will store a key that you provide to
them directly. The Concierge will not hold any keys. This
arrangement is between you and real estate agent. The Concierge
will let your designated real estate agent(s) into the building, but
is not permitted to open suite doors by verbal request of anyone,
including the owner or resident.
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Q |
How do I arrange for disposal
of a large garbage item, such as a sofa? |
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A |
The City will pick up large items (such as a sofa) on scheduled days, but only
if alerted to do so before hand (the previous Friday) and only for a
specific list of items.
Please call the
Management Office (416 239-9786), before Friday noon so that the City
can be alerted to the need for a Tuesday pickup and provided with a
description of the item. IF THE ITEM IS NOT ON THE PRE-ARRANGED LIST,
THE CITY WILL NOT TAKE IT.
Bring the item
down to the area designated by management on the designated day, and NOT before. There is no space in this
building for multi-day storage of items, without interfering with
building operations or other Resident traffic.
To minimize
items that must be disposed of this way, make every effort to arrange with the
vendor or delivery company to take the
old item away as part of the sales agreement, or make an arrangement
with the delivery person to do so.
NOTE: The City
requires different arrangements for what they call "white goods",
like appliances. See
white
goods for that information.
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Q |
How do I arrange for disposal
of appliances and other large items that the City calls "white goods"? |
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A |
The City will pick up "white goods" items on a pre-arranged basis only,
but the schedule varies.
Please call the
Management Office (416 239-9786), so that the next available pickup date
by the City can be determined and relayed to you.
Bring the item
down to the area designated by management on the evening before the agreed pickup date, and NOT before. There is no space in this
building for multi-day storage of items, without interfering with
building operations or other Resident traffic.
To minimize
items that must be disposed of this way, make every effort to arrange with the
vendor or delivery company to take the
old item away as part of the sales agreement, or make an arrangement
with the delivery person to do so.
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Q |
How do I know if the fire
detector(s) in my suite are working? |
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A |
Residents should
check their in-suite detector(s) on a monthly basis. Simply, depress the
test button on the smoke or heat detector until it sounds. Should it not
sound within a second or two, notify the Property Management Office
immediately.
On an annual
basis, the corporation arranges for the detectors in every suite to be
tested.
On a monthly
basis, the corporation arranges for inspection of the building alarm
system as per the requirements of the Ontario Fire Code.
Click here for
more on
Fire Detection - PDF.
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FAQ
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