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01/22/09

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 Frequently Asked Questions

What ...?

Q

What do I do if I discover a fire inside my suite?

   
A

Leave your suite immediately, and close all doors.

Call Fire Department – 911.

Sound Fire Alarm.

Leave building via nearest exit.

REMAIN CALM

 

 

Q

What do I do when I hear the fire alarm when I am in my suite?

   
A

Wait for instructions on your suite emergency speaker.

Follow instructions.

If requested, leave building via nearest exit.

Close all doors.

CAUTION: If smoke is heavy in the corridor, it may be safer to stay in your area.

Close door and place a wet towel at the base of the door and if necessary use duct tape to seal all sides of the door.

If you encounter smoke in the stairway, use an alternate exit.

ALWAYS proceed DOWN the stairwell.

NEVER go UP the stairwell.

REMAIN CALM

 

 

Q

What do I do if I discover a fire or hear the fire alarm when I am outside my suite?

 

 

A

Leave the area immediately, and close all doors.

Call Fire Department – 911

Sound Fire Alarm.

Leave building via nearest exit.

DO NOT USE ELEVATORS

CAUTION: If smoke is heavy in the corridor, it may be safer to stay in your area.

Close door and place a wet towel at the base of the door and if necessary use duct tape to seal all sides of the door.

If you encounter smoke in the stairway, use an alternate exit.

ALWAYS proceed DOWN the stairwell.

NEVER go UP the stairwell

REMAIN CALM

 

 

Q

What happens when I press the RED button on my access fob?

 

 

A

If you feel there is a threat or an emergency while you are in the residents’ garage, simply press the red button on your access fob transmitter which will automatically activate the horns and strobe lights.

At this same time, security will be notified of an alarm through the computer system. As closed circuit cameras monitor the underground parking areas, the Concierge may be able to view your location and alert the appropriate authorities or speak with you through the nearest intercom.

The access transmitter is considered a part of and belonging to the dwelling unit. If one of these devices is lost or stolen, you must report it immediately to the Property Management Office 416-239-9786 (at which time it will be de-activated from the system to avoid illegal entry into the building by non-residents). Replacements may be purchased from Property Management for a nominal fee.

   

Q

What do I do if my fan coil does not seem to be working properly?

 

 

A

Call the Property Manager to help to decide if a fan coil technician needs to be called. Often, the Property Manager or Superintendent can resolve the issue in consultation with the Resident.

If necessary, the Property Manager will arrange for a technician to be called to diagnose the problem and make the necessary repairs. The suite owner will be billed for the costs.

   

Q

What I need to know about the Essex recycling program?

 

 

A

Recycling material is sold to private recycling contractors and the funds generated help keep garbage pickup fees down. However, if loads are highly contaminated, they are rejected and end up in landfill and the hauler loses potential revenue. Therefore, it is important that we put only the proper materials in the recycling bins.

The City has an aggressive goal to ultimately divert 100% of waste materials away from landfill sites by 2010. The City wants to achieve the goal through the cooperative efforts of homeowners.

In mid 2008, the City established a garbage levy on high rise residential buildings such as ours to encourage reduction of undifferentiated waste - garbage. Unfortunately, aside from the immediate increase in costs, the city pickup service became unacceptably erratic.

The Essex successfully contracted with a private hauler, Wasteco at a total waste collection fee substantially lower that the city charge and with better service.

Here at The Essex, we are committed to total waste reduction. The first step is to reduce the volume of our garbage by 30% and also save more money on waste collection costs.

Please be extra diligent and do your part by gathering up your recyclable materials as listed on the Wasteco recycling guide.

  • For Essex 1, carrying them to the recycling bins located in the recycling room on P1 and make sure they go in the right designated bins.

  • For Essex 2 residents please use your Tri-sorter properly to make sure the various waste materials go in the  right bins.

  • The garbage chute is for well-wrapped kitchen and other household wastes only, NOTHING ELSE.

  • Eventually, we will also be required to implement a bin program for organic materials.

Think of ways to reduce garbage items, by:

  • donating useful clothing and appliances to charitable organizations;

  •  return plastic bags to drop off boxes in your local grocery store;

  • take household hazardous wastes and computer electronic materials to the City’s depots;

  • take wire hangers back to your cleaners;

  • have the vendor take back the packaging on large delivered items.

If you have any questions, please contact the Management Office at 416 239-9786.

   

Q

What is my common expense payment?

 

 

A

Also referred to as maintenance fees, they are a monthly charge for the utilities, regular upkeep, management, administration, and insurance for the common element areas. The fees vary according to project and the suite size. The fees are established on an annual basis and each suite pays a portion of the costs based on the suite's percentage share of the total chargeable elements.

   

Q

What does the maintenance fee include?

 

 

A

The maintenance fees include all services necessary to run the corporation. There is also a projection of expenses made to cover repairs and maintenance of the common elements. The final contribution is made to the reserve fund in accordance with an engineered reserve fund study to allow for future expenses with regard to Repair and Replacement of the common elements to avoid any financial stress on a future homeowner.

 

 

Q

What is the Standard Unit Bylaw?

 

 

A

The standard unit by-law defines what is part of the standard unit and this definition is used to determine what the corporation’s insurance obligations are with respect to the unit. All other items which are within the unit boundaries which are not common elements and are not part of the standard unit are considered improvements and are the unit owners’ obligation to insure. If the unit owner does not get insurance to cover these improvements, then the unit owner may be at a loss in the event of damage to the unit.

Owners are advised to review the standard unit by-law and to obtain insurance coverage for items that are within their units and are not listed in the standard unit by-law. Owners should send a copy of it to their insurers.

The standard unit bylaw is included in the owner's Condominium Documents obtained from their lawyers on closing.

For Essex 1 owners the Definition of a Standard Unit can be found on pages  83 through 86, or the Management Office, or

Click here to download a PDF copy for Essex 1.

For Essex 2 owners, Definition of a Standard Unit can be found on pages 87 and 88, or the Management Office, or

Click here to download a PDF copy for Essex 2.

   
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This site was last updated 01/22/09